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Your Questions Answered

What types of IT support do you offer?

We offer a wide range of IT support services, including cyber security to protect against online threats, expert consultancy to optimise your IT strategy, network setup for smooth connectivity, and general IT support to resolve everyday technical issues. Our team ensures your systems are secure, efficient, and well-maintained at all times.

How quickly can I expect a response?

We aim to respond to all IT support requests within 1 hour during business hours. For urgent issues, we provide priority support to minimise downtime. Our team is committed to resolving your concerns quickly and efficiently, ensuring minimal disruption to your business operations.

Do you offer support for both hardware & software?

Yes, we offer support for both hardware and software. Our team can assist with troubleshooting, repairs, and upgrades for hardware, as well as resolving software issues, installations, and updates. Whether it's a technical glitch or system optimisation, we're here to ensure your IT infrastructure runs smoothly.